User experience and customer satisfaction


Benefits for people and society
Our products give people back their freedom. We are pioneering new digital treatments and expanding our range of preventive solutions. Our digital ecosystem enables users to better navigate the healthcare system and find the best offers for their mobility needs.
Topics | Objectives/ambitions |
---|---|
NPS score | > 50 |
Framework for value-based measurement of results | Implemented by 2028 |
Number of “Life Lounge” users | 5 million user profiles by 2026 |
Social impact | Identify the socioeconomic benefits of treatment |
Social impact | Identify the socioeconomic benefits of treatment |
Additional topics

Responsibility is our foundation
As a member of the UN Global Compact, we are committed to the 17 Sustainable Development Goals of the United Nations and have integrated them into our sustainability strategy.
As a member of the UN Global Compact, we are committed to the 17 Sustainable Development Goals of the United Nations and have integrated them into our sustainability strategy.

Creating transparency
Read how we intend to continuously improve the sustainability performance of Ottobock, and how we make it measurable in the context of ESG performance indicators.
Read how we intend to continuously improve the sustainability performance of Ottobock, and how we make it measurable in the context of ESG performance indicators.

Helping and supporting people around the world
We see Ottobock not just as a company, but also as an active member of society. That is why doing our part to ensure sustainable development is a matter of course for us, both inside and outside the company.
We see Ottobock not just as a company, but also as an active member of society. That is why doing our part to ensure sustainable development is a matter of course for us, both inside and outside the company.
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