Procurement strategies

Efficient service processes

The performance of our suppliers around the world is particularly important for the satisfaction of our customers. Efficient service processes in the supply chain are of crucial importance here. Ottobock’s manufacturing sites are certified according to DIN EN ISO 13485. Up-to-date certificates that document the effective introduction and maintenance of QM systems can be downloaded here. Mobility Solutions GmbH is also certified according to DIN EN ISO 14001. You can find the current certificate for the environmental management system here. The CE declaration of conformity confirms that Ottobock products comply with the statutory requirements of the medical devices directive 93/42/EEC. Relevant documents for the Ottobock manufacturing sites can be found on this page.

The satisfaction of our customers is important for us.

Suppliers that meet the following criteria therefore have the best conditions for a partnership:

  • Process-oriented cooperation according to DIN EN ISO 9001, 13485

  • Design of joint quality assurance agreements

  • Technically qualified and competitive service offers

  • Potential collaboration/involvement in the development processes

  • Contributes own technical expertise to manufacturing process and the product

  • Active employee involvement in working out cost-effective solutions that are suitable for production

  • Clear focus on innovativeness

  • Reliably adheres to delivery dates and contract schedules

  • High flexibility regarding delivery dates in view of fluctuating demand

  • High delivery reliability and contract compliance

  • Pricing is always cost aware in line with the world market

  • Acceptance of the Ottobock purchasing terms and conditions

  • Willing to sign procurement contracts and confidentiality agreements

  • Willing to continuously monitor and optimise the quality of communication and logistics collaboration

  • Interested in a long-term partnership based on mutual trust

  • Eco-conscious approach



purchasing-conditions 211025

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Supplier Code of Ethics

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